Britain’s biggest building society, the Nationwide, is introducing changes to the travel insurance provided to many of its FlexPlus account holders that means they will not be covered should they choose not to wear a helmet while riding a bike on a trip.
In a booklet sent out to account holders benefiting from the cover, the Swindon-based business outlined changes to cover that will come into effect on 21 September.
While there’s some expansion of coverage for cycling – the previous wording exclude “off road biking” but now includes riding on “bridle ways and forest roads,” the stipulation that a helmet must be worn is new.
The previous exclusion of “BMX or off road biking” has now been changed to “BMX or on downhill or extreme trails.”
So, if you’re a Nationwide customer and you’re on holiday in Paris and rent a Vélib’ you won’t be covered if something happens, unless you fancy packing a lid in your luggage or borrow or buy one while there.
Ditto in Amsterdam or Copenhagen, where in contrast to the UK, it’s noticeable that most people who use bikes to get around do so bare-headed.
We have asked Nationwide to clarify the reasons behind the requirement for people cycling to wear a helmet to benefit from its insurance cover but are yet to hear back from them.
But Twitter user – and Natiowide account holder – Wolf Simpson tweeted a link to a BikeBiz article about the change, saying: “As a customer I'm disgusted & appalled in this! So you think a helmet will be needed in Netherlands?”
Apparently, they do.
Writing on BikeBiz, cycling author and journalist Carlton Reid noted: “The FlexPlus travel insurance is underwritten by UK Insurance Ltd. which also underwrites travel insurance policies for NatWest, Lloyds and TSB – these policies do not contain the "Helmet must be worn" clause.”
Let’s hope a precedent hasn’t been set.
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81 comments
They wouldn't be the first business to make a catastrophic balls up. Hoover anyone?
I notice they no longer play in the motor insurance game. There must be a reason for this, perhaps they're not that good in the insurance game. The travel insurance is a part of the Flexi-plan charges and fixed. Reducing costs and payouts is a good way of increasing profits. go for the low hanging fruit I say. The vast majority of ignaorant car drivers will support it as there is already a belief that cyclist should already be wearing helmets. Which is as ridiculous as saying that we should have bells too.
What it suggests to me is that they've put someone in charge of this area who is a helmet fanatic who hasn't looked at the data, or denies it, or is simply ignorant of the facts. Since all the long term, large scale, scientific, reliable evidence shows that helmets do not reduce the risks of cycling, that seems a rather more likely explanation of Nationwide's behaviour.
I've heard the helmet illuminati are also planning to buy up all the world's tin foil supplies.
Best get down Tesco quick, wouldn't want you to get a cold head.
OK, now we're not so far away - on wording, at least.
So the actual issue is: why this break from the norm with Nationwide (or the underwriters)? Suggests to me a change in product differentiation rather than data, the latter being available to all insurance companies. If the data supported it, all insurance companies would do it and it wouldn't be news.
If that is the case, it's a product-based decision. I work in products for a bank: many decisions steer well clear of evidence.
Rich_cb
"It's therefore safe to conclude that none of the data analysed by Nationwide shows an increased risk of injury with helmet use."
That's not safe to conclude. What is safe to conclude is that Nationwide has deduced that introducing this rule will reduce their likelihood of payout, and sizes of payout. You can't make inferences about any individual data sets from that conclusion.
You are right though in that as a group, non- helmet wearing individuals may present higher risk of payout to the insurance companies, but this does not speak to the efficacy of helmets in any way whatsoever.
They've crunched all that data, and leave skiiing and snowboarding helmet free? (I can't find that in the policy)
It's there - they are required. And for canoeing and rafting.
http://www.nationwide.co.uk/~/media/MainSite/documents/products/current-...
Can see the Canoe/Kayak but not the skiing?
The people who wrote the policy probably couldn't care less about the pros/cons of the helmet debate.
As the insurer, they would be liable for the costs if you have an accident including brain injury. They are making a business decision to reduce their potential cost exposure. There's probably some analysis somewhere that shows holiday 'cyclists' (ie casual, non-regular cyclists jumping on a local hire bike after a few shandies) have more self-inflicted spills leading to minor injury than life threatening traffic accidents, so a helmet would potentially cut minor scrapes/concussions etc that would incur more expensive treatment.
So there's the answer. No alcohol on holiday. That would probably save more as pissheads drive cars and have accidents too.
#Outrage
What you said.
Hopping on a strange bike in a strange city with unfamiliar signs and rules, on the wrong side of the road, quite possibly with the brakes on the wrong sides (front brake left lever), no idea where you're going and questionable maintenance and you've got a recipe for disaster.
I still have chipped elbows and a scar on my finger from a hired mountain bike in Austria when the front wheel fell off because it wasn't put on properly and I got fired over the handlebars - the rest of the gravel rash on my hands, arms, chin, shoulder and knees healed up fine, but the ripped t-shirt ended up in the bin. Fortunately, the bike came with a helmet - it went back with a good scrape and dent in the front of it! Someone else in the party crashed into a barb wire fence when the saddle slipped - vague memory that a bolt had sheared.
I also once crashed a bike in Holland by forgetting it had a back-pedal brake - fortunately, it was low speed on a lawn and the only thing hurt was my pride.
And I'm a regular cyclist with a selection of different bikes!
Cycle tours seem to be increasing in popularity in many cities - maybe that's also had something to do with their decision.
I fail to see how wearing or not wearing a helmet could have got you to have given the bike a quick once over before taking it out. The helmet didn't save you, not checking the bike was the problem. A whole new argument starts up here about who is responsible for the condition of the bike, but it'd be nice to know that you insurance company has your back, con or sin helmet!
Hopefully you're fully healed now.
I had checked the bike over for brakes, steering, gears and that the wheels were tight. What I hadn't noticed was that when the wheel had been installed, whoever did it hadn't engaged the hooks on the bent washers into the holes in the fork drop outs - so, when I pulled up on the bars at one point, I pulled the fork off the wheel.
Bit tricky to check for a bolt that's about to shear.
My point, however, was that riding an unfamiliar bike increases the risk of accidents.
The chipped elbows still get me if I lean on something at the wrong angle, but otherwise haven't caused me any grief.
The point being that the wearing or not wearing a helmet should not have an effect on your insurer claiming against the hirer for hiring unsafe bikes, nor should it effect you claim for the elbow, new t-shirt, etc. But possibly for any head injuries suffered provided that they can prove that rotational injuries would not have occured.
We need to separate the helmet from risk of cyling accidents. They protect from some injuries, contribute to others, perpetuate the anticycling debate and put people off from taking up this wonderful activity.
Actually, the evidence from bike hire schemes shows the opposite, and they are incredibly safe, and none of the successful ones have helmets provided or mandated.
They probably looked at how many cycling related accident there were.
How many cyclists were or weren't wearing helmets.
Thusly, how many claims they could refuse and how much money they could save and Bob's your aunty's live in lover.
It won't have been your typical investigation into head injuries. There's probably a reason why it's not a legal requirement to wear a helmet and Nationwide are not bothered about it.
It is personal choice though as no one has to bank with Nationwide.
SNAFU, I'll be writing an objection and closing my account, they can get fucked as far as I'm concerned, they do sod all for existing members in any case.
That the policy is underwritten by the same people that do the Natwest insurance policy but don't have the helmet clause just goes to show what BS this is.
And there's a heavy implication that you must use breathing apparatus if you are going scuba diving. Tisk!
that is necessarily true, since SCUBA stands for self-contained underwater breathing apparatus...
And what could be more self-contained that not using anything other than breath holding? I bet more people have been killed and injured scuba diving with equipment than without.
And what could be more self-contained that not using anything other than breath holding? I bet more people have been killed and injured scuba diving with equipment than without.
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Quite right. The helmet rule should apply to SCUBA diving obviously.
Actually the stipulation that a helmet must be worn isn't new - it was required for MTB riding anyway. I've just looked at the current policy wording to see what's covered:
"Mountain bike riding on recognised trails (helmet must be worn)"
and you are only covered at all even then:
"if you have selected and paid for the Hazardous Activities extension and where the activity is
supervised by a professional instructor holding the relevant qualifications)"
I always wear a helmet and encourage friends to do so, but I think it is very hypocritical to treat urban helmetless cycling as an overly dangerous activity so that you don't deserve to be insured when it is 100% legal. I am not a customer, but I urge fellow cyclists to stop paying such BS.
You always wear a helmet? What, watching TV, making the dinner, having a shower, on the toilet?
Probably a more pertinent question is whether a helmet is carried around on the off chance that bikes might be hired. This isn't about me either. Day trip to foreign city and the kids want to hire a bike and you know what. I forgot to bring a sack full of helmets. How do you tell the kids when the rest of the world is riding around without helmets that they can't ride a bike? Try and explain it to them logically and you won't be able to as there is no logic.
Are pedestrians asked to wear gloves in case they fall over and graze their hands?
This!
I just won't happen to have a helmet with me, it's not something I squeeze into my carry on luggage for a cheapo weekend in Amsterdam....
If he wears one for cycling, then surely he should wear them for the other activities you mention, which have a similar risk? Apart from showering of course, which is much riskier and you should definitely wear a helmet for doing it.
I don't really see the problem with this.
Nationwide have crunched the numbers and decided that introducing this rule will save them money.
That may be because their data suggests that helmets reduce injuries or because they'll be able to deny previously valid claims based on the new policy.
The cynic in me thinks the latter is more likely.
If their customers don't like it they are free to go elsewhere.
If enough customers do so I'm sure they'll change their mind.
They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.
There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.
I commend this idea to the insurance world, and would accept a commission of 1% of the money saved.
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They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.
There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.
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And you know, there are some people who won't do the sacrifice! They won't! You can't talk to them...
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