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“There's more to this story” – Surrey Quays bike theft victim says security staff are “complacent”

Street performer Tim Michell’s e-bike was stolen after security staff made him lock it outside rather than bring it into the store

A man who had his electric bike stolen at Surrey Quays shopping centre in South London has accused security staff there of being “complacent” when it comes to cycle theft.

Tim Michell, whose bike was stolen in September 2019, got in touch with us after our story on Sunday showing thieves stealing a Trek e-bike by cutting through the lock with a portable angle grinder.

> “Possible ID” on member of Surrey Quays angle-grinder bike theft gang passed on to police

“There is a lot more to this story,” said Michell, who is originally from Canada and has a houseboat at South Dock, close to the shopping centre.

He claimed that “Security have been complacent over the thefts to the degree of forcing bikes to be locked there.”

Michell is a street performer who has taken his Timothy Terror (aka Stickman) act around the world, and regularly performed in London’s Covent Garden, with fellow entertainers there raising money after a motorcycle crash.

He used the money to buy an e-bike to enable him to tow around his trailer with the various props that he uses during his act, including chainsaws and knives that he juggles with.

He had been leaving his e-bike with a friendly security guard at the Surrey Quays branch of Tesco for around a month prior to it being stolen on the weekend of 21/22 September 2019.

“I stopped off at this mall and went into Tesco where a friendly security guard used to let me leave my bike with him, since he knew of the thefts outside and didn't what to see my bike stolen.

“He wasn’t there and instead I was escorted by five security staff, both from the mall and Tesco and told I had to leave the bike outside if I wanted food and to use the toilet.

“It was stolen within 10 minutes. The police were called and security both from the mall and Tesco refused to provide video footage to police.

“To this day they've refused to acknowledge the incident, or even return a phone call.

“Needless to say the £1,500 bike that was stolen was more than performers had raised to help. I had several more months off work, and had to replace the bike before I could work again,” he added.

We contacted the Metropolitan Police about the theft, and were told: “When all available avenues of enquiry were exhausted, the case was closed pending further investigative opportunities becoming available.

“Local enquiries were undertaken by officers, there was no CCTV available and no suspects were identified.”

Simon joined road.cc as news editor in 2009 and is now the site’s community editor, acting as a link between the team producing the content and our readers. A law and languages graduate, published translator and former retail analyst, he has reported on issues as diverse as cycling-related court cases, anti-doping investigations, the latest developments in the bike industry and the sport’s biggest races. Now back in London full-time after 15 years living in Oxford and Cambridge, he loves cycling along the Thames but misses having his former riding buddy, Elodie the miniature schnauzer, in the basket in front of him.

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35 comments

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RoubaixCube replied to Llewelyn77 | 3 years ago
4 likes

youre kind of right and kind of wrong. you can refuse if it was on private property - for instance, if it was your own home. You could refuse to show or make copies of CCTV footage for the police but they can come back with a warrant and get it if they have reason to believe that you have something that may aid them in their investigation.

The thing with supermarkets, its a public place and most big supermarkets have a CCTV podium on the shopfloor (normally by the entrance as you walk in) and they would have a CCTV control room for security staff  and store management behind closed doors.

Data protection act means that you cant show or let anyone see whats on the screen while youre in public -- So thats when youre at the podium. When a police officer came in asking to see footage of an incident. We took them the CCTV Control room where all the DVR's are and none of the public or regular staff are allowed in.

Supermarket car parks are still public places even though they are private property.

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Secret_squirrel replied to Llewelyn77 | 3 years ago
3 likes

Except you are 100% wrong. If a business is capturing members of the public then they come under the DPA and are required to supply footage to the police.  Private land is a red herring and is trumped if members of the public are captured. just as it is if you set up a house camera but capture people on the pavement outside your boundary. 
 

What the law says about your CCTV footage

If the CCTV is capturing footage of members of the public in public areas, the police are able to get access to this and don’t need permission in the same way as they do with private footage.

When it comes to your personal CCTV footage, police can get access to it but it must be in accordance with Section 19 of the Police and Criminal Evidence Act (1984). This states that they can have it if they believe “it is evidence in relation to an offence which he is investigating or any other offence”.

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GMBasix replied to RoubaixCube | 3 years ago
2 likes

RoubaixCube wrote:

...You leave your bike there at your own risk...

This is often said but, just because the sign says so, doesn't necessarily make it so.  If Tesco or the centre management are aware that there is a bike theft or ASB problem, force somebody to park there, and then do nothing about it, it is reasonable to consider whether they have been negligent by withholding their knowledge of the risk from the visitor.

The line of least resistance is obviously to have your bike adequately insured and lock it with the best security you can afford in the most secure location with the highest footfall possible.  And make yourself look like the meanest b'stard going.

Alternatively, find out who operates the local security company (the type whose sales patter consists of one visit and, "it would be a terrible shame...") and ingratiate yourself with them with as little obligation as possible. That type of security is often known to work in the underworld - low-level scum only ever make that mistake once.  This is a risky strategy, however.  One day you're riding a bike, safe as houses; the next you're couriering for a county lines gang, wondering how you can recharge your ebike in time to make the rendezvous.

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hawkinspeter replied to GMBasix | 3 years ago
3 likes
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GMBasix replied to hawkinspeter | 3 years ago
2 likes

My story. For bank robber, read international assassin. For French Foreign Legion, read Scouts.  Same drill sergeant, though.  We called him Skip.

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