An Uber-style courier app has hit its Crowdcube funding target of £100,000 in just 11 days. In total, more than 130 investors have sunk £149,000 in Street Stream for a 14.28 per cent share.
The premise of the app is simple. Street Stream couriers use their smart phones to compete for delivery jobs in much the same way that Uber drivers respond to potential fares. The couriers are then rated by their customers allowing future users to gauge their suitability.
From the customer’s perspective, they log onto the Street Stream website and enter details of the package they want to send, along with the collection and delivery addresses, plus any other essential information. The couriers, which are all vetted by Street Stream, then receive an alert, at which point they can quote for the job.
James Middleton, the founder of Street Stream, said the idea came to him during his daily cycle commute to work as an economist in the City. Watching bicycle couriers going about their business, he concluded that the industry was ‘stuck in the technological dark ages’.
“With the traditional way of booking a courier everyone loses out. Firstly, the customer is paying over the odds to the big courier firms – the middlemen – which pass on their high overheads. Then the courier has little incentive to be polite or efficient because they have no real direct relationship with the client.
“Put simply, the customer is overcharged and the courier is underpaid. The courier companies exploit the fact that the customer and courier can't get in touch directly. This is where Street Stream steps in. Customers book the couriers directly through the website. Radios are replaced with the smart phone app and the courier company controller is no longer needed.”
The app and website went live last summer. The plan now is to roll out more features and hire a sales team to scale up the operation.
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These kind of "Uber" apps aren't as good as they are made out to be.
Some people will be willing to deliver packages ridiculously cheaply, because they are studying / have another job / parent paying etc.
This will knock out full time employment - because Johnny's son can do it for a fiver.
Capitalism. The lowest bidder "wins".
Let's just hope thaty the riders they use aren't as retarded as those employed by Deliveroo.
As Tanenbaum said in '89, "Never underestimate the bandwidth of a station wagon full of tapes hurtling down the highway".
The world maybe changing but not all change is good. And the past is not a forgotten place.
I suppose the label of an 'Uber style courier app' brings with it a pejorative connotation which may be unfair.
Though one suspects this will make a competitive market more competitive resulting in those risking their lives on the street being put in a more vulnerable position in order to meet deadlines while some guy who owns an app milks their profits.
The future is looking bright.
I spent more than five years as a courier in my early twenties. Walking around London now, some (cough, cough) years later, I see guys still couriering from when I was there. I always think what the hell are they carrying around now, and how do they make enough to live on these days. This will hopefully be a good thing for couriers.
In part, courier business survives on the pathetically slow broadband speeds in central London. Moving film physically about the place can still be faster than sending it down wires.
Very true, in a past job we moved most of our data around using a stack of portable hard drives and an oyster card. It's amazing how bad the broadband infrastructure is in large parts of the centre of London.
The world is changing and sometimes, as here, everybody wins. Well, everybody except the office-bound middlemen who probably deserve to lose.
Even Clarkson, the last bastion of middle-aged, reactionary slumping, now admits the days of the private car are numbered, to be replaced by Uber and its clones.
And did you know that less than a third of young people now take driving lessons and tests? We cyclists may yet inherit the earth.