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Pro cycling team hit out at SRAM "problems", claim chains "fail" when riders "put a lot of force on the pedals"

Team manager and cyclocross legend Sven Nys admits "need to investigate" after Baloise-Trek Lions suffer two snapped and one dropped chain during mechanical-plagued European Championships...

Belgian pro cyclocross team Baloise-Trek Lions have raised concerns with their SRAM groupsets after a frustrating weekend at the European Championships saw numerous mechanical issues involving snapped and dropped chains.

Despite the "problems" Thibau Nys still won the elite men's race at the event in Pontevedra in Spain, however he was under strict instructions from his father Sven, cyclocross legend and the team's manager, to avoid "using too much force when pulling up" as two other riders had seen their chances derailed by snapped chains earlier in the day.

Baloise-Trek Lions' website states the team rides the Trek Boone equipped with SRAM Red AXS, the components brand's latest top-of-the-range electronic groupset that was released at the start of the summer. The components manufacturer also released a performance gravel groupset this year too. 

However, speaking to Het Laatste Nieuws, Sven pointed to the team "already having problems during training" since they started "riding with a new derailleur group from SRAM" at the start of this season.

"They fixed those problems, delivered new chains and then the problem was gone, but apparently not," he said. "We need to investigate that: chains are not supposed to fail when a rider puts a lot of force on the pedals.

"I shouted at Thibau during every lap that he had to be careful: 'Don't use too much force when pulling up. You might break your chain'."

As feared, the eventual winner did suffer some mechanical misfortune on route to his victory, Thibau reporting that with two laps to go he changed gear "and my chain fell between the spokes and the cassette".

> "Don't come to a bike race if you're going to do this": Cyclocross rider who stamped on rival's bike has beer chucked on him by spectator

"I thought for a moment that it was over, but it is a matter of staying calm," he added.

Just hours earlier, Arthur van den Boer snapped a chain in the men's junior race and David Haverdings suffered the same fate in the U23 event. SRAM has not commented.

Baloise-Trek Lions' website states the team is using SRAM Red AXS this season, the new groupset which was launched earlier in the year as "the lightest electronic groupset ever" and came with promises of lighter braking, improved front shifting, and more control courtesy of a 'Bonus Button' on the side of each shift-brake lever hood.

Dan is the road.cc news editor and joined in 2020 having previously written about nearly every other sport under the sun for the Express, and the weird and wonderful world of non-league football for The Non-League Paper. Dan has been at road.cc for four years and mainly writes news and tech articles as well as the occasional feature. He has hopefully kept you entertained on the live blog too.

Never fast enough to take things on the bike too seriously, when he's not working you'll find him exploring the south of England by two wheels at a leisurely weekend pace, or enjoying his favourite Scottish roads when visiting family. Sometimes he'll even load up the bags and ride up the whole way, he's a bit strange like that.

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12 comments

Avatar
Keesvant | 1 week ago
0 likes

If the chains snap that is lack of build quality or material..
I did my personal testing on winter commuting and found the sram chain was of lesser quality then ybn, kmc and shimano .

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anke2 | 1 week ago
3 likes

CX is brutal in terms of forces acting on the chain. A single, technical kick at 40 RPM by Iserbyt with a small chainwheel might put more load on the chain than a big sprinter at 100 RPM on a big chainwheel.

Nevertheless, SRAM have a problem: German Tour magazine tested chains, Rival, Force and Red had far more wear than anyhting else, but Force was the only chain to break - three(!) times within 20 hours - in other words, 3 of 232 chain plates must have failed, 1.3% of all plates. If 1.3% is realistic, then a Force chain of 232 chain plates will brake in this test with more than 95% probability!

(Obviously, one could argue that this chain consisted of a single bad batch of links, that the test was brutal and not realistic - but then, Shimano and Campag chains passed test with flying colours...)

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Chris RideFar | 2 weeks ago
3 likes

I know that in independent tests on 10 and 11 speed chains, the SRAM chains always came out bottom in terms of drivetrain efficiency. Lots of people therefore used Shimano chains on their SRAM groups. That was one reason why SRAM made their 12-speed chain incompatible with other brands, and apparently even if they've sorted out the efficiency, they may have compromised durability. (Of cousre, with a 10-tooth cog and smaller chainrings, efficiency is always going to be reduced compared to larger, more efficient tooth counts). I already avoid SRAM for so many reasons, this is yet one more to add to the list.

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Velophaart_95 | 2 weeks ago
0 likes

Mechanicals and punctures are a part of off-road racing, you have to accept it might happen. It might as simple as a faulty batch, which isn't unheard of.

Sram have helped riders win plenty of races, World championships more than they've lost - I'm sure N1no lost a World Cup win due to a Sram issue, but I don't recall Frischi calling Sram out. 

As Nys's Trek team are not part of Trek Factory Racing, who are all on Sram, it's possible they move to Shimano if he isn't satisfied.

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HKR | 2 weeks ago
0 likes

Sven not so Nys?   Not a great way to treat a supplier.   Could be worse though - could be the cranks like Shimano.   But his son won so why say this?

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Destroyer666 replied to HKR | 1 week ago
0 likes

Pretty clearly stated several times in the text that the issue was not related just to his son. And besides, everybody watching the races could see the chains snapping so of course one can publicly comment the issue. Sram got what they deserved.

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dubwise | 2 weeks ago
0 likes

Um, did the European Championships actually happen?

Can't see any report on road.cc

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Pot00000000 | 2 weeks ago
8 likes

If a chain fell between the spokes and the cassette, it's a set up issue not the feckin chain 🙄 

 

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grasen replied to Pot00000000 | 2 weeks ago
1 like

or a bent link that didn't grip the cog

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Pot00000000 replied to grasen | 2 weeks ago
2 likes

If that were the case, he wouldn't have been able to pop it back on without it dropping continually or jumping on each pedal stroke. 

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Veganpotter replied to grasen | 2 weeks ago
0 likes

He wouldn't have gotten so far with a bent link. He could have hypothetically bent a link on a barrier but that can happen with any chain. This sounds a lot like bad mechanics which is weird because AXS is laughably easy to set up

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Laz replied to Pot00000000 | 2 weeks ago
4 likes

that was a separate issue to the chain breaking which is the main subject of the article- I ride solo, far, unsupported, in all weather including sub-zero C temps- and calling a ride is out of the question. I need reliable equiptment. This article could be a life-saver for me if I was considering sram right now. Don't knock things out of context

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