Wiggle claims it has become the UK’s largest online cycle retailer

I always collect the Haribo's and them send them back when I have a return. Shame they can't send me something I like...perhaps once they get bigger they'll upgrade their Customer Relationship Management system so I'll be select my preference.
I spend too much on cycle stuff anyway...time to reduce the amount then I'll have enough to buy my own sweets.

I used to buy most of my stuff from Wiggle, but the range shrank fast, so found Chain Reaction; the prices and range at Chain Reaction still shame them, even with my Wiggle discounts, so I still buy less from Wiggle.

Sweets are not enough to get me to buy stuff, value for money and range are; same applies to the mostly overpriced junk which Firebox sells!

Yup no complaints from me either. TBH the text message thing from Royal mail and DPD is brilliant. Oh aye and the Haribo's too.

I find that Wiggle delivers on time and to the correct house via Royal Mail who knows just where to hide my goodies..... and as a previous correspondent said you just throw your Haribos one way whilst squirrelling away my latest must have cycle gear from the eagle like gaze of the wife ........

surprised that CRC are so big, looking at stock it seems ever more like end of lines rather than trying to sell everything. More often than not items i look at aren't available in a full range of sizes etc.

Hello,

A former loyal CRC customer I now shop more at Wiggle simply because their website is clearer, they have a lot of promotions..
CRC may have a larger choice but they new site is not very convenient (at least for my needs)

But I also shop at CRC and bikecomponents (a german site very good for technical stuff)

Luc

I thought they were the biggest already!

I like them but don't use them exclusively- CRC, Merlin and Wiggle are my first ports of call and then I just go with whoever has what I want cheapest once postage is taken into account.
Nothing to choose between them on speed and service IME.

I've purchased from Merlin, Wiggle, CRC and Tredz over the last few months. Received good service from all of them. Of course I didn't have a problem with any of the orders and it's when something goes wrong that you find out about their customer care and if they'll go out of their way to help. Choice, price and good reviews on the products help direct where I spend money. Wiggle have created a good 'brand' image with sponsorship and the sportives hopefully they'll continue to do so and also always value their customers.

Must say that the Haribo comes in handy for distracting the wife from the contents of said parcel. Equally as far as she's concerned they use unfeasibly large boxes for a few small items (after I've hidden the good stuff using the aforementioned distraction technique).

I am surprised CRC are still turning over that kind of business with the ever increasing competition. Their range of complete bikes in the last year or two (in the UK at least) has been quite restricted. I know that their ownership of other import companies restricts their selling some brands without upsetting the high street retailers; but apart from their Vitus brand there was not a lot of choice this summer in the road range. Wiggle’s range of bikes in the road section puts CRC’s to shame.

I've never had problems with CRC asking me to review stuff. I don't think I've ever bought anything from Wiggle, although that's not to say I wouldn't, just haven't. I can live without Haribo TBH.

Odd fact: wiggle.co.uk allows me to select prices in any currency, including CHF; wiggle.com is limited to GBP and four flavours of dollar.

I'm building a bike this week (as you do...), and have parts coming from three different retailers plus bits from ebay.

Wiggle got here the fastest, the only complaint I can make is that for some reason they used a comically large box.

And I've eaten the Haribo.

It's the Haribo. It's all in the Haribo, seriously.

Not only that, the 1-2 day delivery on standard shipping.

Oh, and them using DPD with text and email updates.

Won't use anyone else unless there's stock issues or a massive price difference.

Unless they get cocky and start using Yodel and some middle manager comes in and reckons they can save £500k a year by not giving away Haribo. Then I'll use someone else.

Good. I started using Wiggle after CRC would not stop emailing me requests to review my purchases. And CRC only grudgingly let me know how to unsubscribe from those emails (there's no link on their website, or the emails themselves). I won't use CRC again.

Also, Wiggle = free Haribo.