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Bianchi issues product recall due to fork defect on some 2017 modelsBianchi fork recall.jpg

Bianchi issues product recall due to fork defect on some 2017 models

If you own a 2017 Infinito CV or Intensa bike, you should get in touch with the dealer
by Simon_MacMichael
Tue, Aug 01, 2017 11:15
10

Bianchi has issued an urgent product recall due to a defect in the forks in some of its 2017 bikes including the Infinito CV and Intenso models. The recall only relates to bikes with calliper brakes, and disc brake models are unaffected.

In a post published on Facebook yesterday, the Italy-based brand said:

Bianchi’s internal test laboratory has recently detected a possible defect in the forks of a limited quantity of 2017 model year: Infinito CV, Infinito CV Dama Bianca, Intenso and Intenso Dama Bianca (non disc version) bikes and framesets. The failure could result in serious injury.

For this reason, we are recalling and replacing forks from model year 2017.It’s advised that you immediately stop using the bike and contact your Bianchi Dealer to arrange for a replacement.

Forks affected can be identified from the photos below. If you have a model that is not the same as appears in the photos below [see them at this link], then you can continue to use the bicycle without any problem. This affects only 2017 season calliper brake models.

Wholesalers, distributors and dealers have been asked to stop selling all bicycles that are affected and contact their customers of sold bicycles to inform them and schedule to replace their forks with new forks we will provide as soon as possible.

Due to the volume of these popular models, the end of August is the earliest we can hope to have all replacements. We realise this a lot to ask and hope that you can bear with us while we resolve the problem.

Safety and reliability are equal to the performance we design into every Bianchi bicycle and we apologize for your inconvenience. We are conducting continuous testing to ensure your safety and the intended performance of our products.

The product recall coincides with Merida issuing one for the forks of certain of its 2017 Scultura models.

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Bianchi
Product recall
Infinito CV
Intenso

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10 comments

Avatar
Neezurt | 7 years ago
0 likes

Annoying - I just had a 2017 frameset issued under warranty (UK)... and now I can't use it and have to wait until circa October before I get a roadworthy bike. But it's good that (a) Bianchi have such a good warranty backing and (b) are prepared to issue recalls whenever they feel their manufacturing quality is questionable. All brands will, at some stage or another, have issues - so I take heart from the fact that Bianchi are prepared to be as open as this, and proactive enough to do something about it.

Avatar
peted76 | 7 years ago
1 like

Merida are I believe the second largest bike manufactuer in the world behind giant. They are huge in most parts of the world apart from the UK it seems. 

Avatar
Nick T | 7 years ago
3 likes

I love the idea that Bianchi have an "internal test laboratory" that just keeps testing their old frames for safety, rather than the much more likely scenario of several people sending their broken forks back

Avatar
seve88 | 7 years ago
0 likes

Speaking to my shop and it is certain frame numbers that are affected, not every bike in the colour schemes shown above so not as many bikes will be affected as appears.

Avatar
markfireblade | 7 years ago
0 likes

I don't know why they'd offer compensation unless your income depended on your bike, except as a goodwill gesture... it's a hobby after all.

Avatar
DrG82 replied to markfireblade | 7 years ago
0 likes

markfireblade wrote:

I don't know why they'd offer compensation unless your income depended on your bike, except as a goodwill gesture... it's a hobby after all.

So you see no issue with them selling you a product that you can't usefor a few months?

It doesn't really matter what you use the bike for.

 

Regarding the Merida/Bianchi link. I'm not surprised as Merida are one of a few companies that actually make their own frames.

Avatar
philhubbard | 7 years ago
0 likes

Speak to Bianchi, Specialized and Trek normally offered you a discount off of some of their OEM equipment or clothing

Avatar
700c | 7 years ago
2 likes

So Bianchi bikes built by Merida then?! Lol that's a lot of extra money for blue paint and a badge

Avatar
seve88 | 7 years ago
0 likes

Has anyone ever tried to claim sone form of compensation in cases like this?

I have one of these and love the bike but am annoyed that it now looks like I may not ride it again for sone time if the end of August is the earliest they can get a replacement.

Avatar
joules1975 | 7 years ago
0 likes

Funny you should mention Merida, as I heard some while back that Merida (via it's partners) built a lot of the Bianchi bikes (or was it Orbea, can't remember now). Is it possible these Bianchi forks came out of the same factory as the recalled Merida ones?

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