Garmin Connect is down worldwide – but there’s a workaround

rkemb wrote:

...Local media suspects a ransomware attack, which is the only thing that could explain how widespread this is. #garmindown #garmin

Looks like accurate info
https://www.zdnet.com/article/garmin-services-and-production-go-down-aft...

Someone _really_ desperate for a good 5k time, then.

Jetmans Dad wrote:

The Garmin situation perfectly illustrates the potential downside of doing everything across the web. IP phone services can be great, and cheaper than traditional landline services but a service outage like this one (or even a power cut) can render them unusable right when your customers might most need them. 

Also ... that guy's 5k time can be directly uploaded to Strava if he is so keen to show it off to the world!

Exactly.  My office got talked (ha!) into replacing our landlines with an IP phone system, without anyone really explaining this 'slight' downside.  PITA.

brooksby wrote:

Jetmans Dad wrote:

The Garmin situation perfectly illustrates the potential downside of doing everything across the web. IP phone services can be great, and cheaper than traditional landline services but a service outage like this one (or even a power cut) can render them unusable right when your customers might most need them. 

Also ... that guy's 5k time can be directly uploaded to Strava if he is so keen to show it off to the world!

Exactly.  My office got talked (ha!) into replacing our landlines with an IP phone system, without anyone really explaining this 'slight' downside.  PITA.

Do people not remember the landlines being out in an area because of a JCB going too deep?   It is all wires. if the wires are out, it doesn't matter if it is VOIP or traditional PSTN, outages can happen.  At least with IP Services you can host your service in multiple locations for service continuity.  

It can be a nightmare, however the rise of V.O.I.P and video, has kept me very busy for the past few years, and when it works properly, it is a great thing. The people who have these systems in place really need to make sure their I.T. security is top notch though, or this is what happens.

Judge dreadful wrote:

It can be a nightmare, however the rise of V.O.I.P and video, has kept me very busy for the past few years, and when it works properly, it is a great thing. The people who have these systems in place really need to make sure their I.T. security is top notch though, or this is what happens.

Or keep voice and data packets in separate VLANs.

Jetmans Dad wrote:

The Garmin situation perfectly illustrates the potential downside of doing everything across the web. IP phone services can be great, and cheaper than traditional landline services but a service outage like this one (or even a power cut) can render them unusable right when your customers might most need them. 

I take your point, but isn't this actually the ideal sort of thing to be cloud hosted?  99.9% of users are individuals / amateurs and it really doesn't matter that you can't see your RHR or run time for a few hours, versus the convenience and cloud storage / backup for no cost for the other 364 days of the year.

It obviously matters a great deal to some people!

"The fact that this makes my watch not talk to my phone makes me upset."

https://twitter.com/stompy243/status/1286285347811360769

I'm not really bothered and I would just give them time to track the problem down and eradicate it, but I do have to say I was surprised that Garmin connect relies on the internet connection so much and doesn't show heart rate from the vivosport without internet. This is a not ideal for longer tours where I have been without internet for days (or only expensive connection). I don't really see why Garmin Connect can't keep a local cache of the data, and also store the data from the smartwatch locally and sync with the servers every now and then, so you can use it offline at least for a few days.