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8 comments
When I had exactly the same problem with my older (2015) version of Di2 I followed the recommendation of someone on here and simply disconnected the battery, which effected a hard reset, never had the same problem since.
It's like IT Department bingo... 'have you tried turning it on and off again?'
Funny how often it works, though!
Forgive me if this is totally obvious, but you have started with the adjustment screw to set pulley distance, right? See pic
Sequence for Di2 is
1. Set pulley distance with adjustment screws
2. Index with adjustment mode
3. Set H/L limits
I'll go through it one more time this evening (maybe third time is lucky); My order so far was 2 and 3 switched, so maybe that's why.
You would do best following the Shimano Dealer Manual guidance exactly. Page 180 onwards here https://si.shimano.com/pdfs/dm/DM-R8050-02-ENG.pdf
I would personally start by ensuring (rather than just thinking) your hanger is correctly aligned, using a hanger alignment tool. Even if it looks straight it can be significantly off. That will make getting precise shifting in all gears almost impossible.
pretty unlikely in an existing bike that's been running fine IMO.
B mech screw is the place to start as RecoveryRide noted.
I did first time di2 (grx) about 6 months ago. I was surprised how much of a faff it was.
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I'll go through it one more time this evening (maybe third time is lucky); My order so far was 2 and 3 switched, so maybe that's why.
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Be careful, the adjustment for the small sprocket is not the same as for a mechanical system, you need to adjust the limit screw with the chain on the small sprocket then back the screw off by one whole turn, Di2 over-shifts slightly then trims. If you have the stop setting too tight you will hear the clicking sound you describe as the mech tries to move slightly further than the limit screw will let it
This may be well off field here but check that the Derailleur has been bolted onto the frame correctly. A cross thread, or not getting correct position so that the derailleur sits on the hanger where the notch is will mean it does not sit straight and could be leaning into the wheel.