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York cyclist ‘flabbergasted’ at not being allowed to take bike on bus

Louise Pinkney was trying to take her bike into town for repairs

A York cyclist has questioned why bikes are not permitted on buses in the city, pronouncing the policy ‘ludicrous’. After being turned away by drivers from two different bus companies, Louise Pinkney was forced to walk her bike into the city for repairs.

Pinkney’s car had a broken exhaust, but when she tried to take her road bike into town for repairs last week, she was turned away from both First York's number 12 and Coastliner's 843 at Askham Bar.

She told the York Press that she was ‘flabbergasted’ by the policy.

"York is a cycling city and people are being urged not to use cars. We are one of the biggest cycling cities in the country and we can't take them on buses. It's ludicrous.

"The fact is, if you don't have a car and you need your bike fixed, how are you supposed to get into York? I'm absolutely flabbergasted people aren't allowed to take bikes on the bus."

Pinkney said she could have stood with the bike in the baggage area of the Coastliner, but was told that wasn’t allowed due to health and safety reasons. "I offered to get off the bus if someone got on with a pram but the driver didn't let me."

The First York website states simply: “Due to space and safety considerations, standard non-folding bicycles cannot be carried on our buses.” Folding bikes are permitted, provided they do not block the aisle and are not too dirty.

A Coastliner spokesman expressed similar sentiments:

"Unfortunately, owing to space constraints on buses we are unable to convey any large or bulky items for reasons of customer safety.

"We cannot permit the aisle to be blocked or restricted as this may prevent people being able to leave the bus quickly in an emergency situation, and there is a risk of pedals and handlebars causing direct injury to other passengers getting on or off.

"We are able to carry folding bicycles in carry-cases and other items such as suitcases safely in our luggage racks however.”

In 2011, a man suffering from cerebral palsy was prevented from getting on a Stagecoach bus in Cambridge because the folding bike he uses to get around was not in a bag. Paul Norman had taken the bus into Cambridge from Bury St Edmunds carrying his bicycle, but when he came to make the return journey he was told he would not be permitted to board with the bicycle out of a bag.

Stagecoach East subsequently apologised to Norman, saying that while it was a requirement that folding bikes be put in a carrying case, common sense should have been exercised by its staff.

In May, Edinburgh trams ran a trial to see whether it was feasible to carry bikes at off-peak times. An average number of 12 cyclists a day rode the city’s tram line during the trial and after two months, it was considered a success. The Edinburgh News reports that bikes are now permitted on trams except for between the hours of 7.30am and 9.30am and between 4pm and 6.30pm. They will also not be permitted from August 7-31 due to the Edinburgh Festival.

Alex has written for more cricket publications than the rest of the road.cc team combined. Despite the apparent evidence of this picture, he doesn't especially like cake.

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43 comments

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Toro Toro | 9 years ago
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I live in a rural area and don't run a car. Consequently, when I can't bike, I have to use the bus. And when something needs doing on the bike that I can't do myself, that means taking the bike. Alternatively, when I want to Rail-and-sail home to Ireland with the bike, I'm usually taking more luggage than I can bike with.

It's not 100% reliable, but always, always, always pop the wheel off before the bus approaches. The rear one is even better; non-cyclists see a dangling chain, and simply take your word for it that the bike is unrideable.

Mine's a very quiet bus service, though; as the various tales of buckled wheels show, this won't work everywhere.

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3wheelsgood | 9 years ago
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I used to regularly take my mountain bike on buses. I carried it in an anonymous bike bag with a shoulder strap and on the occasions when the bag's contents were questioned I would explain that it was a delicate piece of modern sculpture.  4

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Bikeylikey | 9 years ago
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Even where it's allowed, the worst thing is the unpredictability of whether you can get your bike on a bus. Also applies to trains. A friend has been to the train station twice now with her bike only to be told it's full of bikes and she can't get on, meaning her schedule is wrecked. Following the second incident she's given up the bike/train combo and gone back to driving. It would be/is the same with buses, they can't guarantee a place so you can't depend on it.

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dee4life2005 | 9 years ago
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I know someone that commutes between Dundee and Fife and they were stuck on the Fife side due to the bridge walkway being shut to pedestrians and cyclists due to high winds. He'd already tried to phone a taxi, but they were inundated with calls, and no 5-man taxis available. His only other option was to hop on a bus for the 1.5 mile journey across the bridge, as buses were still being allowed across. However, all the bus drivers refused to take him across despite this meaning a 60mile detour by bike in 60mph+ winds. I think he ended up cycling back to work and kipping on the floor that night.

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skull-collector... | 9 years ago
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In Poland they have racks on the back of buses and one can take them off / put them on on some bus services on the first and last stop.

Would work better if the bike rack was on front.

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Bmblbzzz | 9 years ago
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I think upgrading buses to carry bikes would only encourage the replacement of bike journeys by bus journeys. As it is, how often does anyone want or need to take a bike on a bus? There simply isn't the need on urban buses – as opposed to tourist routes and intercity coaches – so I'm afraid it would be better to spend that money on improving cycling conditions on roads (not that we're particularly good at that, but that's another matter).

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Ush replied to Bmblbzzz | 9 years ago
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Bmblbzzz wrote:

I think upgrading buses to carry bikes would only encourage the replacement of bike journeys by bus journeys.

That's possible but seems unlikely to me. If someone is hell bent on riding the bus why would they bring a bike along with them?

Bmblbzzz wrote:

As it is, how often does anyone want or need to take a bike on a bus?

Off the top of my head:
1. bringing your own quicker-than-walking-cheap-ecofriendly transport from a location too far to cycle
2. too sick/tired/drunk to get back although you got there
3. broken bicycle

Bmblbzzz wrote:

There simply isn't the need on urban buses

Depends on the size of the urban area. Probably that's why Los Angeles (for example) has racks on the front of most of the buses.

Japan seems to have a love affair with them too.

Personally I suspect that the ability to bring a bike with you will make people explore further afield on bicycles and encourage them to cycle more.

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Ush | 9 years ago
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Maybe "flabbergasted" is a bit hyperbolic, but she is right that there should be reasonable multi-modal provision.

Instead of wasting money on "bike infrastructure" upgrading the bus fleets to allow the carriage of bicycles would be useful.

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arowland replied to Ush | 9 years ago
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Ush wrote:

Instead of wasting money on "bike infrastructure" upgrading the bus fleets to allow the carriage of bicycles would be useful.

It would be very useful, but in view of the number of posts in this short thread from people trying to get home with knackered bikes after a collision with a motor vehicle, might I venture that prevention is better than cure?

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Flying Scot | 9 years ago
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You've never been allowed bikes on buses, back in the 70s, when few people had cars, it wasn't uncommon to see middle aged men riding tiny kids bikes home from Halfords on Xmas eve.

We recall Mr Boyce, who was 6'4'' and got a great deal on his boys 18inch 10 speed racer....from a shop 35 miles away. He hadn't rode a bike for 25 years.....

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Scoob_84 | 9 years ago
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I was once refused to be allowed on bus in London with my bike. I had just been knocked off my bike by a car and my front wheel was completely buckled and unable to ride my bike home. i was miles away from home yet the bus driver still refused me on the bus even though it was barely occupied.

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iry33 | 9 years ago
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Although I completely understand not being able to take bikes on buses due to the danger it can cause and the amount of space they take, it can be quite annoying.

One year ago I was hit by a car during my commute to work, luckily I was ok, but the frame and front wheel got bent so there was no way I could cycle the last half of my commute or walk it, since I couldn't even push the bike. Due to shear luck, my team had rented a car that morning, so I had to wait for 30-45 minutes for someone to get into work so I could call them and they could give me (and my bike) a lift, during that time, 5 buses that would've drop me less than 5 minutes walk from work went past me.

Living in London (and away from home) most of the people I know, including myself, do not own cars.

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Matt eaton replied to iry33 | 9 years ago
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iry33 wrote:

Although I completely understand not being able to take bikes on buses due to the danger it can cause and the amount of space they take, it can be quite annoying.

One year ago I was hit by a car during my commute to work, luckily I was ok, but the frame and front wheel got bent so there was no way I could cycle the last half of my commute or walk it, since I couldn't even push the bike. Due to shear luck, my team had rented a car that morning, so I had to wait for 30-45 minutes for someone to get into work so I could call them and they could give me (and my bike) a lift, during that time, 5 buses that would've drop me less than 5 minutes walk from work went past me.

Living in London (and away from home) most of the people I know, including myself, do not own cars.

I sympathise with this situation. Getting bumped and not being able to continue your journey due to injury or damage to the bike is an issue, but it's not unique to cyclists. Get into a crash in a car or on a motorbike and it's exactly the same: the vehicle either needs to be secured or recovered from the scene.

Multi-modal bus/bike journeys should be better catered for but it's a bit of a different thing.

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farrell | 9 years ago
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I've taken a knackered bike on a bus before, but you're totally relying on the driver and/or their mood.

If you just bowl on to the bus with the bike giving it the big 'I AM' you're probably going to get sent packing*, but if you have a quick chat with the driver and explain your predicament you might stand a chance.

As pointed out you can work your way round it, a couple of bin bags wrapped round the bike can be your saviour in this sort of situation.

*I'm not suggesting this lady was, by the way, just to make that clear.

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tweekysenior | 9 years ago
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She had nothing worse than a dodgy exhaust. She could have taken the bike in on the way to Kwik Fit

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kwi replied to tweekysenior | 9 years ago
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tweekysenior wrote:

She had nothing worse than a dodgy exhaust. She could have taken the bike in on the way to Kwik Fit

And at least at KwikFit parking would of been free, mitigating some of the cost of driving in.
Always baffles me that it is actually cheaper for me to take the car (Fuel and parking.) into the nearest town than to get the bus, and if there are 3 adults traveling a taxi works out best value.

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Airzound | 9 years ago
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Another one of life's weirdos who expects the world to revolve around them. She should learn to mend and maintain her own bike. I can say that in 40 years of cycling I have never ever wanted or needed to take a bike on a public bus. I bet she would be the first to complain if she got oil on her clothing from some one's bike on a bus. Cheapskate is what she is.

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Velocibob | 9 years ago
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Couldn't she get a friend with a car, to take her to the bike shop, or possibly a taxi? I have a feeling, it might be possible to have someone come to you home to carry out repairs. I believe there are people out there offering this service.

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Velocibob | 9 years ago
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Couldn't she get a friend with a car, to take her to the bike shop, or possibly a taxi? I have a feeling, it might be possible to have someone come to you home to carry out repairs. I believe there are people out there offering this service.

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FluffyKittenofT... replied to Velocibob | 9 years ago
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velocibob wrote:

Couldn't she get a friend with a car, to take her to the bike shop, or possibly a taxi? I have a feeling, it might be possible to have someone come to you home to carry out repairs. I believe there are people out there offering this service.

Get another bike, dismantle the first bike, and carry the bits in a rucksack while riding the new bike (may require multiple journeys).

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Ivorcader | 9 years ago
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Civilised society relies on lots of tiresome rules. There are some obvious reasons for not allowing bikes on buses not least is the fact that bikes are quite large awkward shaped objects with nasty projections such as pedals. Some people have no common sense.

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FluffyKittenofT... | 9 years ago
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I'm much more surprised to hear that some buses _will_ let you take a bike on board.

That said, where I've been caught out is when I was planning on taking the bike on a train service that takes them, only to find its been swapped for a 'replacement bus service' which course won't take the bike (which means it isn't much of a 'replacement' really!).

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brooksby | 9 years ago
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I've been thinking about this one, and can say I would have been more flabbergasted if the driver had said "sure, no problem, bring it on"

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STATO | 9 years ago
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I wonder how she is planning to get her car to a garage, phone a taxi for a tow?

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wycombewheeler replied to STATO | 9 years ago
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STATO wrote:

I wonder how she is planning to get her car to a garage, phone a taxi for a tow?

take it on the bus perhaps

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MamilMan | 9 years ago
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Why are there so many 'flabbergasted' people in the world who go around with their head in the clouds confused that everyone else does not live their life like car crash, the same as them?

One would think that an erudite self employed professional would keep at least one of their modes of transport functional at all times, no? Perhaps a bit of planning involving the internet or telephone might have prevented their day from being flushed down the bog.

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CGT | 9 years ago
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I fell foul of this one in Edinburgh.
Something wrong with the tyre and after my 4th puncture on my commute (City Centre - > Dalkeith) I decided to do the return leg on the bus.

Nope.

7 mile walk.

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crikey | 9 years ago
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She's 45 and is flabbergasted by this discovery?
I hope her fridge doesn't break down...

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giff77 | 9 years ago
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As Duncann says. Rural services will allow you on if the bus is quiet. usually you get sent down to the back of the bus to 'park' your bike. This only demonstrates how far behind the UK is in allowing you to transport your bike by public transport. Though some cities are making inroads but have restrictions on time of day etc. I did on one occasion managed to persuade a driver to let me on my local service.

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CygnusX1 | 9 years ago
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UK cyclists flabbergasted that someone with a bike assumed it was their god given right to be able to take it on public transport.  13

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