For the second time in as many weeks, a cyclist has highlighted the ineffectiveness and apparent apathy of the UK’s police when it comes to investigating bike theft, after he was forced to track down and seize his family’s stolen cargo bike, using an Apple AirTag, when officers effectively “washed their hands” of the matter and told him it was “up to you”.
Jim Waterson, a former media editor at the Guardian who now runs London Centric, was investigating what he describes as the “plague of bike theft in the capital”, which included some ill-fated attempts to interview convicted bike thieves, when – as fate would have it – his family’s electric cargo bike was stolen from outside his home.
Waterson, incidentally, had just bought a cheap bike which he planned to fit with a specialist tracker and use as “bait” for would-be thieves, but instead “accidentally jumped the gun”, with his family’s actual bike nicked as the journalist “dashed” in for a Team meeting.
“The battery-powered bike can carry two children across London faster than public transport and is far cheaper than owning a car. It has transformed my life,” Waterson wrote on London Centric.
“But, as the thieves who must have been watching my house knew, it is not a cheap bit of a kit. And by the time I went back outside, it was gone.”
The former Buzzfeed political editor then immediately phoned the Metropolitan Police to report the theft, and told them that the bike was fitted with an Apple AirTag.
While not originally designed for tracking bicycles, Apple AirTags were quickly adopted by bike theft-conscious cyclists, and work by connecting to nearby iPhones via Bluetooth, which act as beacons, triangulating the Air Tag’s position and hopefully leading you to it – and your stolen bike.
> Apple AirTags - Can you use them to track your bike?
“It immediately became apparent that the Met Police, weighed down on a Friday evening with a huge number of other calls, did not want to get involved,” Waterson continued.
“They issued me with an incident number and told me that I would get a call back within two days – a call I have yet to receive. When I said an AirTag was tracking the bike and it was still in my local area, they advised to call back if I tracked it to a precise address.”
Thanks to the AirTag, the journalist was duly able to work out where his bike was being stored, in one corner of a mid-sized block of flats close to his home.
After being let inside by a “friendly resident”, Waterson phoned the police, as had been suggested to him, and requested some support in order to retrieve his bike.
“Is it a block of flats? We do not attend when it’s a block of flats,” the Met phone operator allegedly told Waterson, before explaining that the police “could not spare the time trying to retrieve stolen goods in a building with multiple floors”.
Aware that attempting to retrieve the bike on his own may lead to a dangerous situation, Waterson asked the operator: “Would you attend if there was an emergency?”
After confirming that the police would, the journalist explained that he would attempt to recover the bike on his own, to which the operator replied: “That’s up to you”.
“I’m terribly sorry, but that’s my bicycle”
After three hours of “staking out the same block of flats” and asking residents for help, Waterson said that he was about to give up, accepting that “I was never going to see the family bike again”, when the AirTag alerted him that the bike was on the move – first to another block of flats and then to a car park, 500 metres away.
“I sprinted down the road, into a dark car park, and saw my family bicycle leaning against a wall,” he said. “Next to it was a man, dressed all in black with his face covered in a ski mask, standing by a black hatchback car with the boot open. He appeared to be getting ready to load the bicycle into the boot.
“High on adrenaline and shaken by the situation, I blurted out the words: ‘I’m terribly sorry, but that’s my bicycle.’
“The man looked understandably shocked. He replied: ‘Oh yeah? Well… I’m just going to my mate’s house upstairs.’
“‘I’ll take this, then’, I said, putting my hand on the bike more boldly than I expected. Seconds later he jumped into the car’s driver seat and sped away, leaving me with my bike — albeit lacking a front wheel.”
The next day, a resident who lives in a nearby flat told Waterson that she saw his cargo bike being dragged to the car park minutes before he showed up, at which point the thief noticed the AirTag and removed it, eventually leading to it ending up at a local recycling centre.
> “We made it difficult for the police to ignore”: Cyclist leads police to serial bike thief in DIY sting operation – after spotting stolen bike on Gumtree
“In a parallel universe, I’m still waiting for the Met Police’s follow-up call, and my bike is long gone in the back of that car, possibly to be sold on Facebook Marketplace or resprayed and sent abroad,” he continued.
Reflecting on the theft on social media, Waterson said: “The Met Police, short on resources, won’t attend even if you know which block of flats contains your stolen bike.
“In the end I got incredibly lucky and got (most of) my bike back, by spending five hours staking out local streets and buildings. Others won’t have as much luck.
“But if it’s cycle theft you probably need to expect to solve your own crimes.”
> Hospital staff left “p***** off” after bike thefts become “almost a weekly thing”, with lack of CCTV making it “perfect for thieves”
Speaking to Waterson, the London Cycling Campaign’s Simon Munk explained that theft is one of the biggest issues holding back the growth of cycling in the capital.
“Around a quarter of people who have their bike stolen in London don’t go on to buy another bike. It massively impacts the kinds of people who cycle,” Munk said.
The campaigner also argued that bike theft is “clearly not a priority” for the “overstretched” Met, but pointed out that: “It’s not that they don’t care. Their take is just that they don’t have any resources for this at the moment.”
Munk also noted that some of the best work has been done by the City of London police, who’ve had high-profile success with a GPS-enabled bait bike in London’s Square Mile, which allows them to track down the storage units used by gangs.
“The Dutch have low levels of bike theft because they tend to ride very cheap simple bikes and leave them unlocked,” he continued.
“Because there’s so many and everyone owns a bike you can’t resell it for high levels of money. In the UK cycling skews towards middle-aged men with high income and you’re riding for miles in hostile areas of London in terms of route safety. They often own flasher road bikes, so that skews very different from the cycling culture in other European cities.”
> Warning that bike theft has been "decriminalised" as stats show 89% of reported cases unsolved
In response to Waterson’s solo bike recovery story, a spokesperson for the Met said: “We understand the impact that theft and robbery can have on victims – it’s an invasive and sometimes violent crime - and we’re committed to protecting Londoners and tackling this issue as we make the capital safer.
“Met officers are targeting resources to hotspot areas, such as Westminster, Lambeth, and Newham, with increased patrols and plain clothes officers which deter criminals and make officers more visibly available to members of the community.
“We continue to use data and technology to build intelligence and track stolen items to target offenders. We encourage people to report as soon as possible whenever they have been a victim of theft, so officers can investigate swiftly.”
As noted above, Waterson’s story isn’t the only one in recent weeks to feature a DIY bike recovery operation on the part of cyclists underwhelmed by the police response to theft.
Last week, we reported that another London-based cyclist – whose bike was stolen from the communal hallway of his block of flats, before immediately appearing on online marketplace Gumtree – made sure their case was “difficult to ignore” for the police, by tracking down the culprit within 48 hours using Gumtree and guiding officers right to his doorstep, leading to an arrest and criminal charge.
Add new comment
24 comments
Mentioned in the BBC article yesterday on the same topic was BackPedal, an insurance and recovery operator.
It appears they supply a hidden gps tracker and will also provide a team of heavies to go and get your bike back. And insurance in case they return empty handed.
I rather like the idea, and they're still cheaper than YellowJersey et al.
Just had a look at that, but they only cover within the M25 area.
It's annoying that the police are so lacking that a private company has seen a clear opportunity. What's worse is that criminal activity is often concentrated amongst certain groups, so by tracking stolen bikes the police can uncover whole rings of illegal activity. This is why connected police forces should be more effective if they have enough resources and get rid of the incompetent/abusive officers
by tracking stolen bikes the police can uncover whole rings of illegal activity
Which is why our determinedly fastidious police are so reluctant to track stolen bikes. They are averse to associating with criminals and criminal activities and are so dismayed at the prospect of less than churchlike language that they are determined to persecute cyclists who swear when they have just avoided being run over. I know from my own experience that they are much more forgiving of swearing by motorists who understandably are pushed beyond their limits by the presence of cyclists on the road
Citation needed - or could it be that it's actually because they are regularly associating with criminals (the ones you point out - perhaps at the golf club?) they feel it they would be forced into a social gaffe (needing to speak to their pals in a professional capacity) if they were forced to gain any more awareness of their illegal activities?
The issue of bike theft and people attempting to recover their own bikes is being covered on the Today programme on Radio 4 this morning.
On now (7.53am if you want to listen back) - Jim Waterson is on.
I live in a block of flats. So. What you're saying is I can make good money out of stealing bikes and there is an extremely high chance I can succeed doing it because the cops don't/won't/can't (delete as appropriate) deal with these sort of crimes. Wow, what a world we live in.
I remember reading a story where a Porsche got stolen and was returned recovered and returned in less than 24 hours. I know there is the obvious price difference. But if the bike has a tracker and the police are still refusing to attend that's like an extra slap to the face.
I can have a little sympathy with the police here, given their underfunded/underesourced/undermanned state: given that the Airtag can only provide (as far as I'm aware) a 2D map view of its location (i.e. it's in the corner of this building but no knowing what floor it's on), and has a Bluetooth accuracy of 100ft, it could mean in a tall block of flats the tag could be in any one of maybe fifty or more units. It's clearly impractical for them to go searching them all.
The police consider bike theft a matter for insurance and not a criminal matter.
It's 30 years since I rang the police to say the (then rare and costly) suspension forks had been stolen from my MTB. I said I knew where they were and the officer answered, "I could probably tell you their names." He gave me an incident number but said there was no way of having an officer go to the area. Nothing changes for the MET.
Right, well that could be handy: I'm going round with my baseball bat to have a quiet chat about ownership. You can use their names to see if they're still conscious afterwards.
A tempting idea bu the police are rather more effective at dealing with assault, especially when there's an offensive weapon involved.
Not really, vehicles spring to mind.
“It’s not that they don’t care.." I do hope that whoever wrote that is recovering after their pants burst into flames!
This year I had the police tell me that they could not proceed with an investigation because they could not watch more than eight hours of CCTV to spot a thief. So either we have a police service that cannot operate the fast forward and rewind buttons or they really do not care.
I had the same reply when I reported some stolen bikes from a designated, indoor bike parking. I was told that there was not enough 'staff time' to trawl through the CCTV recordings unless I could give an actual time and date. So the thing is, if you park a cycle for more than a day, unless you know exactly when and at what time it was stolen, security can't be bothered to check the CCTV. Brilliant.
Doubly galling when, as has been pointed out here in the past, a binary search would efficiently reveal the time of theft. Triply galling when I imagine that the victim of the crime would often be happy to look through the CCTV, but is not permitted.
Pretty sure AI could skim through hours of footage in a few seconds to identify suspicious events. Of course someone in authority has to care in the first place to make that kind of provision happen.
For (an arguably strange form of) entertainment, I often watch photography 'audit' videos on YouTube.
I remain astonished just how quickly a vast amount of supposedly overstretched police resources can be regularly dispatched to a member of the public who is holding a camera and who is committing no crime.
AB UK? That guy confounds even the most beligerent of hooky cops. Its top viewing.
The police are bunch of theives. Recall back a couple of years when a group squatted a Russian's empty mansion in Belgravia. No one hurt, nothing stolen or damaged but 11 MET vehicles showed up and dozens of cops.
The MET hate cyclists. Thats the issue.
Not AB specifically, but that sort of thing. Focus Pocus is the most entertaining.
Bizarre isn't it?
They seem to have plenty of time to spare attending to karen calls, but not to actual theft of property.
The answer is obvious. The police have de facto decriminalised low-level property theft. They just ignore it. Leave it to insurance to sort out - if the victims have insurance. Don't bother to do anything to police it. So it becomes rampant.
"In the UK cycling skews towards middle-aged men with high income and you’re riding for miles in hostile areas of London in terms of route safety."
Think that sums up the UK.
We've pretty much written off large areas of major cities as lawless wastelands (at least for cyclists). Be interesting to see what the police/politician/press response would be if the issue was that motorists were being dragged out of their vehicles at knife/gun point and their cars sold with little to no interest from the law.
I suspect it would be along similar lines to the way Plod manages to find sufficient manpower to track down drivers if a copper is run-over; but cant seem to be bothered to do more than the bare minimum for the rest of us.
Cynical? Me? No. Realistic.
I had 2 bikes stolen in France, the police openly told me they only register bike thefts to file insurance claim, nothing more would be done about it on their side.
Now I only use my 25+ years old bike if I have to leave it somewhere, and so far so good, even when I forget the lock...
And yet that seems to be the complete opposite of what happened in Mr Waterson's case…
Perhaps the boilerplate press releases read out by their spokespeople ought to bear some relation to the reality of what the rank-and-file officers actually do?